Whether you're on a municipal water supply, your own well, or you're not quite sure where your water comes from, the best way to find out what's in it is for a Culligan Man to evaluate it in person. This is key because of the nature of infrastructure and other factors, water quality within the same neighborhood can vary widely, and even differ from house to house.
To make sure we're providing the best possible service and support, it's important for us to know exactly what kind of water we're dealing with before we make any kind of recommendations.
Before The Visit
There's really nothing you need to do in advance of a Culligan Man visit. Schedule your appointment online, or call to set up a time that works for you. Then, just plan on being at home during that time to meet your local Culligan Man or Woman.
During
Expect your Culligan Man to show up promptly and be kind and courteous, as we'd expect of any guest in any one of our homes. As part of the standard water test, he'll take a sample of your tap water - probably from the kitchen sink - and use the Culligan testing kit to see how hard or soft your water is, as well as look for any impurities, like iron or dissolved solids.
The whole process is free and usually takes less than 10 minutes. Once he's tested the water, he'll discuss the results with you. If water is hard, for example, he may be able to tell you what's causing it (minerals like dissolved calcium or magnesium) and ways to fix it.
He'll also want to know if you have any concerns about your water, and if there's anything in particular you're looking to get out of the visit. Additionally, he'll be able to recommend more advanced lab testing if the standard test comes back without conclusive results, or if it looks like it will need further clarification.
What Happens After
Based on the outcome of your Culligan Man visit, he or she will follow up with you to set a time to come back and install any of the solutions discussed. If you're still in the process of deciding how to deal with water concerns, he'll set up a time for a follow up call or visit to answer any additional questions you have in order to get all the information you need to make the most of your home's water.